After a storm hits Luna, getting a proper inspection is critical. Most insurance policies in NM have a 12-month filing window for storm claims. Luna Roofing & Maintenance provides free inspections, thorough documentation, and handles the claim process so nothing slips through the cracks.
Our Storm Damage Repair Process
Roof Inspection
Our HAAG-trained inspector documents everything the insurance adjuster needs: hail hit density, impact severity, functional vs. cosmetic damage classification, and affected areas by slope. This level of documentation is why our claims get approved.
Claim Documentation
Don't call your insurance company cold. Let us inspect first so the claim includes complete documentation from day one. Incomplete initial filings lead to underpayment. We file it right the first time.
Adjuster Meeting
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Quality Restoration
Once approved, our Luna crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What Luna Customers Say
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
"Best experience we've ever had with a home service company. On time, on budget, and the results exceeded what we expected. Truly top-notch."
Why Choose Luna Roofing & Maintenance for Storm Damage Repair?
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
Full Manufacturer Warranty
Your storm-restored roof gets the same manufacturer warranty as any other replacement. Manufacturer-certified installation regardless of who pays for it.
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in NM.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
About Our Luna Storm Damage Repair Services
Not all storm damage qualifies for a full replacement. Hail might only affect one slope. Wind might only lift shingles on the windward side. We document exactly what's damaged and let the insurance company make the call. Honest documentation gets claims approved. Inflated reports get denied and blacklisted.
If your insurance claim gets approved, we do the work at the insurance-agreed price. You pay your deductible. That's it. If additional damage is found during the repair that wasn't in the original scope, we supplement the claim with documentation before proceeding.